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Neato Robotics

Neato Robotics create revolutionary robots, such as the Neato XV-11 Robot Vacuum Cleaner  and the Neato XV-21 Robot Vacuum Cleaner  that perform household chores as intelligently as a human would. Compare All Robotic Vacuum Cleaners. RobotShop has a limited Lifetime Warranty on all models.

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Neato robot vacuum cleaners are smart and powerful and can cover vacuuming better than a standard upright. Unlike other robot vacuums that bump around into your furniture and walls, Neato uses patented BotVision to scan and map rooms. It then plans the most efficient course and vacuums your house in record time. It sees, senses, and responds to furniture, toys, and stairs, carefully moving around them, without missing a spot. Actually it clean methodically as a human would do while vacuuming. Neato Robotics has several robotic vacuum models depending on your needs. From robot vacuums good on the budget to top of the line robot vacuums with many accessories to tackle pet hair and allergens.
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Why Choose a Neato Robot Vacuum?

What makes the Neato different? Why choose this robot vacuum over others? The robot vacuum that you choose will depend on your needs. But, here are a few reasons why to consider the Neato Robotics robot vacuums.

Unlike other robot vacuums the Neato robot vacuums cleans methodically in order clean your home fully without missing a spot. They scan and map rooms in order to plan the most effective route to clean your home quickly and efficiently. Their large brush is able to clean close to walls and furniture and their very powerful vacuum is able to pick up debris and pet hair.

Ease of Use
The Neato Robotics robot vacuums are very easy to use. A cleaning can be started at the touch of a button and they can also be easily scheduled for daily cleanings via a compact LCD screen. The Neato will also automatically go back to its charge base to juice up then return to where it left off to finish the job. No need to start it up again multiple times.

Intelligent Technology
Neato robot vacuums use intelligent programming and various sensors in order to make sure rooms are cleaned entirely and efficiently. They also include intelligent docking stations to dock and recharge between cleaning cycles as well as magnetic strips to use as barriers where you do not want the robot to clean.

Neato robot vacuums offer you lots of technology for your money. They use the latest technology to map rooms in order to clean it methodically. There are several models with different accessories so you can purchase the model that fits your needs and budget.


What Do Robot Vacuums Look Like?

The Neato has a square front to be able to clean deep into corners and into hard to reach spaces.

On the top part of the unit you will find an LCD screen for you to quickly set your robot up for scheduled cleaning or to alert you when maintenance is needed on your robot vacuum.

On the front end of the unit is a bumper that will serve as a sensor for obstacles (walls, furniture, etc.). Although, the Neato robot vacuums rarely need their bumper since they can ``see`` obstacles before they touch them with it’s laser guided technology.

These robot vacuums have 2 main drive wheels to make it advance and turn while cleaning as well as 2 castor wheels to stabilize it while moving across your floors.

The Neato robot vacuums come with a large brush under the robot to clean debris, dust as well as pet hair. Depending on the model you choose it can come with a standard brush or a brush for pets to tackle pet hair. The Botvac models now also come with a side brush to clean in corners and hard to reach areas.

The Neato’s also come with cliff sensors at the front of the robot to detect drop offs and magnetic sensors in order to stop the robot from cleaning an area while using the magnetic strips.

The Neato robot vacuums also house a dust bin and filter. The dust bin can usually be found at the top of the robot and can easily be emptied after every few cleaning cycles. The filters can also come standard and for pets and allergens. Filters for pets retain more particles and prevent allergens from being exhausted from the robot for cleaner air.



All Neato robot vacuums come with different accessories that are dependant of the model chosen. They come with the following accessories:

• Standard or pet main cleaning brush (depends on the model you choose)
• Side brush (Botvac only)
• Standard or pet filters (depends on the model you choose)
• Rechargeable battery
• Charging base and charger
• Magnetic strips to keep robot vacuum out of certain areas



All robot vacuums on the market today are equipped with essential to high technology functions both for safety, efficiency and ease of use. Here are features that are common to mostly all Neato robot vacuums and features that are present on only other types of robot vacuums.


• Docks and recharges: These robot vacuums return to its docking station to recharge in order for them to be ready for their next cleaning cycle.
• Plastic dust bin: Made for easy cleaning and emptying
• Brushes: They have 1 mais brush, also a side brush in the case of the Botvac
• Sensors: Robot vacuums are equipped with sensors that detect cliffs, and obstacles. This security allows you to let the robot work alone even when you're not home.
• Cleans hard floors and carpets: Neato robot vacuums can clean hard floors as well as low pile carpets. They can generally move from one to the other without difficulty.
• Cleans on schedule: Can be preset or programmed to clean at the day and time that you want it to clean.
• Knows when in error mode: Automatically will stop when an error occurs or the robot needs cleaning.
• Virtual walls: Magnetic strips that you can lay down on the floor and around objects to keep the robot away from rooms and objects that you do not want to clean.
• Indication that dirt bin is full: Error message and will not continue cleaning until it is emptied.
• Scans and maps rooms: They are able to map rooms with a laser to plan the most efficient course to vacuum your home systematically and methodically.
• Resumes cleaning after battery recharge completion: They are very intelligent and know if the complete house cleaning was performed before it needed to recharge. If the cleaning was not completed, the robot will recharge then return to where it left off in order to continue cleaning.

Not Included:

• Remote control: Makes initiating a cleaning, scheduling and controlling robot vacuums easy. Using radio frequency technology or infrared, you can now control robot vacuums from a few feet away to almost any room in your house.
• Dirt detecting sensors: Some robots use an acoustic sensor to find dirtier areas. Once these areas are detected the robot concentrates more time on them for optimized cleaning.
• Automatic dirt bin emptying: A nice feature to save time maintaining your robot vacuum is automatic emptying of the dust bin. With this feature, every time the robot returns to the docking station, a powerful vacuuming unit will vacuum up the dust bin. These compartments are usually much larger and will not need to be emptied frequently.
• Touchpad control: Eliminates buttons, giving you control at the touch of your fingertips
• UV light provides disinfection: Some robots disinfect floors while vacuuming with their incorporated UV light underneath the robot.
• Built-in slot for fragrance: Other robot vacuums have a small compartment to put fragrance for odor removal. This way the robot acts as an air freshener while vacuuming.
• Anti-tangle technology: This feature helps the autonomous vacuum cleaners clean without worrying of getting stuck on carpet tassels or fringes.



When purchasing a Neato Robotics robot vacuum at RobotShop, you obtain a 5 year warranty. The RobotShop 5 year warranty is applicable on all robot vacuums. This warranty is supported directly by our repair specialists at the RobotShop robot repair center.
RobotShop repairs or replaces the defective product free of charge, during the duration of the 5 year warranty if the defect is caused by a problem with the material or manufacturing of the product. Normal maintenance of the item is not covered by this warranty (such as the replacement of the battery, brushes, filters etc.) Shipping to and from RobotShop are the responsibility of the customer after the manufacturers warranty expires. Shipping terms during the manufacturers warranty may vary depending on the brand purchased.
Please find the details of this limited lifetime warranty in the warranty section on our website.

  • Neato BotVac 80 Robot Vacuum Cleaner
    My second neato and well worth the upgrade.
    Review by Mario
    I purchased the first version of neato several years ago. It did a good job but was leaving dirt along the walls and it was noisy.

    When the latest model with the little side brush was available I waited for a few people to comment and when ahead with the purchase.

    The 3 major improvements for me were:
    -Very quiet compared to the first model, we can actually let it clean while we are in the house

    -Side brush does a very good job but in some rare occasion I noticed dirt in of the corners.

    -Larger dirt bin makes a difference.

    I am happy with the upgrade and the first model is still working and will clean up the basement once the legos are back in their boxes. :)
    (Posted on 8/7/14)
  • Neato XV-21 Robot Vacuum Cleaner
    XV-21 rocks!
    Review by Helge
    I've had this three months, and it's awesome. I bought this to replace my XV-11, which just plain wore out. Neato's vacuuming robot is FAR superior to iRobot's Roomba, which is really just a sweeper. Looks like Neato's REALLY improved this unit. The ability to upgrade the firmware via USB is superb, and easy.
    (Posted on 7/24/14)
  • Neato BotVac 75 Robot Vacuum Cleaner
    great so far and pleasantly surprised
    Review by delmar
    Received this in early July. We have cleaners come on a weekly basis and the house is kept pretty clean between visits except for dog hair - we have a German Shepherd. All floors are ceramic or hardwood). The bot does a surprisingly good job at navigating around a very large central island then going into the dining room then coming back thru the kitchen and finding its way out to the foyer. It remembers what it has done and then goes home to charge itself. We have two sunken areas in hardwood (one with a cow hide and one with a persian carpet) - I just put it down and push start and it does these areas as well and again goes back to where it starts although it cant climb up to its charger. It handles the change in surface without problem. Not just smart but thorough. As long as it keeps working it is perfect.
    (Posted on 7/24/14)
  • Neato BotVac 75 Robot Vacuum Cleaner
    I love it!
    Review by Julie
    The Botvac is my new favorite robot. It is amazing what it picks up. I am always surprised when I empty the dust bin. I have a cat and the Botvac picks up all the pet hair even along walls and in corners where even I do not vacuum every day.

    I strongly recommend this product. It saves me a lot of time.
    (Posted on 7/9/14)
  • Neato Wheel Motor
    Wheel motor
    Review by Jeff
    Perfect fit ! Fixed "left wheel problem ". Fast shipping great price. Thanks
    (Posted on 7/7/14)
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Neato Botvac 80 Unboxing

Posted on May 16, 2014

By Julie Gendron & filled under Domestic, Vacuum.

We received our first batch of the new Neato Botvac 80. Unfortunately, they are now all gone and did not stay in our warehouse for very long. We are currently waiting on a new batch from Neato. But, for those who are wondering which robot vacuum to choose, we have unboxing pictures for you as [...]
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Neato Robotics BotVac Available Soon at RobotShop

Posted on March 14, 2014

By Julie Gendron & filled under Domestic, Vacuum.

Neato Robotics announced today their new BotVac series of robot vacuums. The BotVac has many improvements compared to the standard XV series of Neato robot vacuums. For example a precise edge cleaning side brush, a bigger dirt bin, larger main brush that cleans closer to walls and a new navigation system based on QNX®Neutrino®. The [...]
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Programming DAQs using FlowBotics Studio & FlowStone

Posted on March 14, 2014

By Carl Owen & filled under Electronics, Software and Apps.

  In this tutorial we are going to cover Data Acquisition boards (or DAQ’s as they are better known) and how to program them using FlowBotics Studio which uses the FlowStone graphical programming language inside. Data acquisition devices form the basis of most robotics systems obtaining signals in and out of a system from external [...]
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The 2013 Robot Christmas Gift Guide!

Posted on November 21, 2013

By Julie Gendron & filled under Domestic, Entertainment, Pet Care, Toys, Vacuum.

Christmas season is just around the corner, and it’s time to send Santa your gift list. Why not select robotic gifts to help with household chores, to play, to build or even to experiment with. Here’s our top suggestions for robotic gifts for 2013. We’ve featured 10 great ideas that will make excellent gifts for [...]
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Neato XV Signature Series Now Available in Europe

Posted on October 11, 2013

By Julie Gendron & filled under Consumer Robotics, Vacuum.

We have received many inquiries concerning the availability of the Neato XV Signature Series Robot Vacuums in Europe. They are finally available for purchase on our European website and stock will be coming in shortly. If you were looking for a great holiday gift for your loved ones, this is it! The Neato has never [...]
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... the robot replaced under warranty. If your robot was purchased from Neato Robotics or another supplier, your robot came with a 1 year manufacturers warranty. You may ...
2014-06-09 10:07 by Jgendron
Bonjour, Depuis quelques temps, mon Neato XV-21 détecte des obstacles où il n'y en pas. J'ai contacté Neato Robotics pour vérifier ce que je pouvais faire et ils m'ont demandé de bien nettoyer les senseurs avec ...
2013-08-11 09:43 by mcharest
... your website, here : http://www.robotshop.com/eu/robot-aspirateur-xv-15-neato-robotics-2.html , the product code is 945-0015. But on other web site, and cheaper like here ...
2013-05-01 17:12 by damdam03
... le 7 février dernier avec la version 3.1 officielle depuis le site de Neato Robotics, mais jusqu'à la semaine dernière, le robot fonctionnait très bien et se rechargeait ...
2013-03-06 17:39 by loukoum
... much mapping - the first "real" mapping robotic vacuum is the Neato. http://www.robotshop.com/neato-robotics-robot-vacuums.html This is only a 2D map of the room though. For full 3D, you might ...
2013-02-08 16:39 by CBenson
... at this time. In this case, it would be a good idea to contact Neato Robotics. The 2.6 Version has upgrades concerning docking and charging but, should not change ...
2012-11-02 10:39 by Jgendron
... for France and Europe Examples of robot vacuums compared are the Neato Robotics, iRobot Roomba and Samsung Navibot robot vacuums. This table will help you choose ...
2012-06-14 16:07 by rb1
... et l'Europe Des exemples de robots comparés sont les robots aspirateurs Neato Robotics, iRobot Roomba et Samsung Navibot. Ce tableau vous aidera à choisir les principales ...
2012-06-14 12:17 by rb1
... DiagTest commands. Do all the other tests work? Hacking robots like the Neato takes trial and error and a lot of testing. If this does not fix your problems, we suggest that you contact Neato Robotics technical support.
2012-06-08 08:42 by Jgendron
Hello, I have a question about Neato VX-11 (product RB-Nto-01) http://www.robotshop.com/neato-robotics-xv-11-vacuum-cleaner-2.html We know it has been hacked by : Xevel https://github.com/Xevel/NXV11 ...
2012-04-30 13:09 by ArtisteAvecTechnicien
... exactly? Would you like the vacuum to somehow find a hole in the Neato Dustbin, automatically insert the tube and then turn on? Alternatively, ... details as to how you foresee the setup and also your background in robotics?
2012-01-09 09:23 by CBenson
... JRVS, Welcome to the RobotShop Forum. We're glad you like the site. The Neato XV-11 has a magnetic sensor in the bottom left corner of the robot ... enough to be 'seen' by the robot through the base of the stool. Neato Robotics does not endorse the use of any other type of magnet than the boundary ...
2011-11-07 14:06 by Vayvazyan
... to the following winners of the Summer 2011 Smartpool and Neato Promotion. Drum roll... The winner of the Summer 2011 Smartpool Robot ... Gaboury from Alberta, Canada. The winner of the Neato Robotics XV-11 Robot Vacuum promotion is [/FONT] [FONT=arial,helvetica,sans-serif][COLOR=Black]Normand ...
2011-09-09 11:43 by ForumAdmin
Good day, As announced on the RobotShop Blog , the Neato is now available in Europe. The new Neato XV-15 can be purchased through RobotShop at the following link: http://www.robotshop.com/eu/neato-robotics-xv-15-vacuum-cleaner.html It does come with our Limited Lifetime Warranty ...
2011-06-23 13:05 by Jgendron
Thank you Julie. I have contacted Neato Robotics as per your suggestion.

Best regards,

2010-12-10 10:50 by MBraedel
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