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Shipping
If you want to know the shipping cost to your location, add the items you want to order to your cart. You will be able to calculate your shipping rates directly in your cart with the option Calculate shipping rates. This is fast and easy. We usually handle all orders within 24 hours. If the item is not in stock, you will be informed before ordering.
Shipping in Canada: We do not ship to Canada via this website. Please visit www.robotshop.com/ca.
Shipping in the USA: We do ship everywhere in the USA via UPS. Standard delivery (i.e., UPS Ground) is free for orders of $250 or more. A transaction number will follow by email soon after you have placed your order. All dispatches are guaranteed.
RobotShop Inc. tries to respect the delivery date shown. However, we are not responsible for orders delayed by UPS.
Since UPS does not deliver to PO boxes, we may use USPS if your address is a PO box. If you absolutely need USPS because of this reason, please choose UPS Ground and write a clear comment in your shipping instructions.
Shipping outside the USA: Please note that free shipping is only available for deliveries in the United States. You will be able to choose between several shipping services for deliveries (depending on your location): small parcel air, parcel (ground or air), Xpresspost International and also several shipping options via UPS. All delivery dates are approximate due to Customs formalities. A transaction number will follow by email soon after you have placed your order for most services (except Small Packets Air). All dispatches are guaranteed (Small packets air only 100$). Sorry, we do not ship to APO addresses or to the following countries: Cuba, Iran, Libya, North Korea, Sudan, Syria.
You may have duties, taxes and/or custom fees charged upon delivery. These fees vary from country to country. You are responsible for paying these fees. If you refuse to pay them upon delivery, your package will be returned to us. Upon receipt, we will refund your product (minus shipping fees for both ways).
For more information, we strongly advise you to check with the Customs department in your country about its import policies.
RobotShop Inc. tries to respect the delivery date shown. However, we are not responsible for orders delayed by Canada Post, UPS or Customs.
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