Posted on by & filed under Domestic, RobotShop, Vacuum.

Years ago, RobotShop started offering our Limited Lifetime Warranty on the Roomba, and as of late 2010, on the Neato XV-11 also. Considering the run-time and amount of work the average robotic vacuum cleaner goes through, it made buying with RobotShop a smart decision. Now RobotShop is extending the Limited Lifetime Warranty to all domestic robotic vacuum cleaners, and to a few other domestic robots as well.

Robot Vacuum Warranty

Robot Vacuum Warranty

What does this mean for you? New domestic robot vacuums purchased with RobotShop will now come with the same Limited Lifetime Warranty that RobotShop Roomba and Neato XV-11 owners previously (and currently) enjoy, and the VIP service that goes along with it. On top of that, being a RobotShop customer gives you access to the Robot Hospital, so your robot(s) can still be repaired even after the warranty has expired. Overall it makes owning a domestic robot that much easier, and in the end, that’s how domestic robots should make things: easier.

RobotShop is also extending the Limited Lifetime Warranty to a few other robot pet care products, like the popular Litter Robot, and our range of automatic pet feeders and waterers.

Check out our Warranty section for more details.

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2 Responses to “Improved Warranty Extended to All Robot Vacuum Cleaners”

  1. Cindy Cook

    I changed the batteries in my Neato, charged it up and have used it a couple of times. Now when I turn it on, the screen lights up, but there is no display.
    Any suggestions.?

    • Coleman Benson

      We suggest you to try the following:

      1- Disconnect the batteries
      2- Hold the “START” button for at least 30 seconds
      3- Rotate the batteries and plug them in
      4- Put your robot on the charging station

      If you are still having the blank LCD problem, then you’ll need to replace the LCD.

      Have you purchased this robot with us ?
      If so, please send us a ticket via the support center and we will proceed with the exchange or repair.

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