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Price Match

  • The item submitted for price match must be in stock at the competitor at the time the request is submitted.
  • The item submitted for price match must be the exact same brand, vendor part number, model number, and colour as the competitor’s item.
  • The item submitted for price match must be in the same currency and come from the same country as the competitor’s item.
  • RobotShop has the right to reject or refuse any Price Match request or orders submitted upon checkout. While we make every attempt to match a competitor's price when a price match is requested, in some cases we cannot match competitor's prices. In the event we cannot match a competitor's price to a Price Match request, we may contact you with our lowest price.
  • Please allow 24 hours for Price Match approval or rejection. A customer service representative will contact you for any Price Match rejections.
  • In the event we refuse your price match request, you will be able to choose to order the product at regular price or our best price. If we do not receive an answer from you within 5 working days, we will assume that you do not want this item at the regular price, and we will ship the rest of your order (if applicable).
  • In the event that other products are ordered at the same time as a product sent for Price Match, the entire order will be shipped at the same time unless a partial shipment is requested upon checkout.
  • Once the requested price match has been accepted, it is no longer possible to edit an order. Please contact us to make any changes to your order and we will use our best efforts to modify the order as needed before it ships.
  • Price Match does not apply to advertising errors, misprints, institutional pricing, bid pricing, after-rebate pricing, coupons, bonus offers, limited quantity offers, refurbished products, open-box pricing, clearance specials, close-out sales, bankruptcy sales, bonus offers product bundles or special financing offers.
  • We reserve the right to limit quantities per customer.
  • Price Match cannot be used in conjunction with other RobotShop promotions (Coupons, Free gifts, Special offers).
  • Shipping as well as warranties cannot be price matched and are considered value added services.