Putting robotics at your service™


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Need help or support with RobotShop products or the website? RobotShop is here for you. Choose the type of support you need to access the online help and contact us.

Robot Repair Center / Robot Hospital

Robot Repair Center / Robot Hospital

At RobotShop we care about your robots. You buy at RobotShop, we support you with our robot repair center. We bring Robots back to life!

Our robot repair services are offered as VIP services to RobotShop customers only. We repair a variety of robots including domestic robots that have been purchased with us. If your robot is still under warranty and was purchased at RobotShop, please contact us via our support center.

Your robot is no longer under warranty? Don’t worry. Visit our repair center for more information on the products that we repair and instructions on how to send us your robot for repair.

If you have purchased your robot elsewhere, please contact the store where it was purchased from or the manufacturer of your product.

Visit the Robot Repair Center

Contact Customer Service

Opened Hours

Monday to Friday: 9 AM - 4 PM EST (Eastern Time Zone)

Phone Numbers

1-866-627-3178 Toll-free (in North America)
(Sales Department Only. Technical queries should be directed to the RobotShop Forum)


Fax Number


RobotShop Locations

Canada Location

RobotShop inc.
18005 Lapointe Building 305
Mirabel, Quebec, Canada J7J 0G2
(Closed to the public)

United States  Location

RobotShop inc.
555 VT Route 78 suite 367
Swanton, Vermont, USA, 05488
(Closed to the public)

Europe Location

RobotShop inc.
10 rue Ampere
Gonesse, Île-de-France, France, 95500
(Closed to the public)

Japan Location

RobotShop Japan Co., Ltd.
1-3-4 Higashi-Okinosu,
Tokushima 770-0873 Japan
(Closed to the public)