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Does someone know the warranty years?...

2016-12-30 08:53 by CBenson
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In order to pay in Euros, please use our European website http://www.robotshop.com/eu. If your Country is not part of the 27 countries in the European Union, you may order on our International website...

2014-06-09 15:12 by rb1
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The prices on our European website already have the VAT included. In order to remove the VAT from the order, you can enter a comment in the comment field providing your VAT number and indicating you w...

2014-06-09 14:49 by rb1
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When having troubles to program your Arduino, please make sure:(1) It is properly powered (via the USB cable for instance)(2) No components or accessories are interfering with the serial line (pins 0 ...

2012-12-24 12:00 by rb1
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You may ask yourself are robot vacuums worth the investment? Robot vacuums have dramatically improved in the last few years and they have proven to be more effective, intelligent and affordable than e...

2012-06-22 09:32 by rb1
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RobotShop is the leading source for domestic robot technology. We offer a varied selection of Robot Vacuums and our services are unmatched. We have several models of robotic vacuum cleaners and it s...

2012-06-14 16:07 by rb1
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You can now find repair guides for your Roomba 500 series robots posted on the Ultimate Roomba Resource Center . These manuals will guide you through the removal and replacement of the main component...

2010-12-06 17:44 by rb1
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Neato or Roomba ? Roomba or Neato? To answers this question, RobotShop brings you the RobotShop Ultimate Challenge, a series of tests designed to find the perfect robot vacuum. Here you will see t...

2010-11-22 18:00 by rb1
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If your Aquabot Robot Pool Cleaner is not climbing the walls please check the following:-Clean the Filter Bag thoroughly so that the fine particles of dirt that get trapped within the fibers of the Fi...

2010-11-22 17:36 by rb1
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My Neato Clock reset to 0:00. What happened?The clock resets to 0:00 any time there is a power cycle, or the robot goes into shut down mode due to extremely low battery. If this occurs, you just need ...

2010-11-22 17:14 by rb1
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Is your Neato home base buzzing or noisy?You may want to try connecting the Neato charger directly to the side of the robot to see if it charges. If it does, this will indicate that Neato is able to c...

2010-11-22 17:10 by rb1
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Is your Neato stopping with an RPS error? Often times the RPS error occurs when the laser mapping sensor has gotten slightly dirty or dusty. You may want to try to clean it with compressed air. The s...

2010-11-22 17:03 by rb1
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Orders are usually shipped within 24 hours Monday to Friday. If you order during the week-end, your order will be shipped the following Monday. Here are the reasons why your order could be pending a...

2010-11-17 13:13 by rb1
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Looking for the right programmable robot project or gift for a creative teen ( 15, 16, 17, 18, 19)? You have come to the right place. RobotShop offers many robotics products for the creative teen ager...

2010-11-10 10:17 by rb1
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There could be several reasons why a product is on one website and not on another one:The product might be ready for a specific country but not yet ready for another one. Also, it is possible that thi...

2010-11-04 11:24 by rb1
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RobotShop has 3 websites to better serve our clients: http://www.robotshop.com for Unites States and International customers http://www.robotshop.com/ca for customers from Canada http://www.robots...

2010-11-04 10:58 by rb1
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If you believe a product you ordered is defective or not working properly and that you need to return it or exchange it, please provide us with the following information: (1) Your invoice or order nu...

2010-10-29 13:35 by rb1
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When having troubles with a USB-to-Serial converter or adapter, please follow these steps: (1) Make sure the appropriate drivers are loaded and that the module is recognized by the Operating System....

2010-10-29 13:11 by rb1
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If you are unable to login and have verified your credentials, please choose the option ''lost password'' in order to reset your password and send you an automated email. This generally restores acces...

2010-10-27 15:43 by rb1
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You can now find repair guides for your Roomba Discovery series (4XXX and 4XX) robots posted on the Ultimate Roomba Resource Center . These manuals will guide you through the removal and replacement ...

2010-10-27 09:36 by rb1
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If you've recently removed the batteries from either your Wireless Command Center (WCC) or your Roomba, the WCC may need to be paired to the robot again. The pairing instructions are below: 1. Turn t...

2010-02-08 17:05 by rb1
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If you’re into repairing your own iRobot Roomba rather than sending it in for repairs, as always, RobotShop can help. If you’re experiencing the nine-beep error, and cleaning the Roomba hasn’...

2010-02-03 12:41 by rb1
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The best way is to register to our Newsletter. Please check our ecommerce website to register to our Newsletter. Then, when coupons are available, they will be sent to you....

2010-01-20 10:27 by rb1
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Your tracking number is automatically sent to you via email when your order is shipped. You may also find it on our website when you log-in to your account under My Account / My Orders. If you have ...

2010-01-18 19:11 by rb1
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We ship everywhere except Cuba, Iran, Iraq, Lybia, North Korea, Sudan and Syria. Shipping Organization Website : http://www.robotshop.com Targeted Countries : U.S.A & International Ship...

2010-01-18 19:06 by rb1
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We accept Visa and MasterCard....

2010-01-18 19:04 by rb1
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All the prices of the products we carry are indicated on our website. For most products, you have a better price if you purchase several units. The discounted price for quantity purchase is also indic...

2010-01-18 19:00 by rb1
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If your order has been placed already: On your order confirmation email please take a look at the column ''status'' which will indicate if the item is in stock or not and will provide a expected ar...

2010-01-18 18:42 by rb1
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Unfortunately, it is not possible. Our shipping system is highly automated and does not allow for the use of your own carrier and/or your own account. The only option would be to do it manually. In a...

2010-01-18 11:19 by rb1
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If you would like to know the shipping cost to your location, add the items you want to order to your cart. You will be able to calculate your shipping rates directly in your cart with the option Esti...

2009-05-07 16:11 by rb1
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Unfortunately, we cannot put a lower value on the commercial invoice. We put the exact value on the commercial invoice. We could lose our rights to ship Internationally if we do so. We are sorry for ...

2008-09-08 16:31 by rb1
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In general, yes. We do not stock all products from all manufacturers. However, we can do special orders with most current manufacturers. Just ask us via the support center and we will provide you w...

2008-07-14 21:26 by rb1
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We do not have a physical storefront. We are an online company and the best way to shop is on http://www.robotshop.com. If you require assistance for selecting products, please do so via the support...

2008-07-14 20:55 by rb1
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Unfortunately, we do not send samples for free. You may either purchase them on-line http://www.robotshop.com or try with the manufacturer....

2008-07-14 20:40 by rb1
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When viewing products on our websites, you will notice an icon that describes the stock status of products (In stock, New Stock Soon or Special Order). When a product is out of stock, it displays th...

2008-07-14 17:55 by rb1
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RobotShop is looking for dealers interested in Robotic. If you would like to sell our products in your store, please fill the reseller application form and return it by email (supportcenter@robotshop....

2008-07-14 17:48 by rb1
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Yes, Roomba really works! Roomba uses a unique and powerful patented 3-stage cleaning system to sweep and vacuum most home floor surfaces, including hardwood, laminate, linoleum, low-pile carpet, medi...

2008-01-24 15:27 by rb1
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With proper care, one iRobot Roomba battery can last for hundreds of cleaning cycles before you need to replace it. Here are some things you can do to extend Roomba's battery life and keep Roomba cle...

2008-01-24 13:55 by rb1
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Error 5 is a charging error. This error can happen if the iRobot Roomba is not placed correctly on its home base. The robot should dock itself on the home base and should not be manually set on the ...

2008-01-24 13:03 by rb1
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Your iRobot Roomba may be experiencing an issue where the APS Battery is deeply discharged and may need to charge longer than the standard 3 hours. If you have fully charged your battery (the Roomb...

2007-12-12 21:25 by rb1
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Don’t know what to do with your used or defective rechargeable batteries? Can’t find a battery depot near you? The Rechargeable Battery Recycling Corporation (RBRC) will help you find a battery ...

2007-09-24 20:00 by rb1
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Roomba: Type of Robot: Vacuuming Robot Floor Type: Functions on any surface (carpet or hard floors) What Roomba does: Vacuums dust, crumbs and larger debris Charging Station: Possibility of h...

2007-07-30 18:44 by rb1
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If you have bought your Roomba or Scooba at RobotShop and it is still under warranty and you are having problems with your APS Battery, please follow the following procedure: 1. RobotShop does not ex...

2007-04-09 14:10 by rb1
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Canada - http://www.robotshop.com/ca 5% federal tax will be added to all orders delivered in Canada (HST of 15% in Nova Scotia, 14% in Prince Edward Island and 13% in New Brunswick, Newfoundland a...

2007-03-30 14:15 by rb1
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RobotShop insists on reassuring you about the security of our transactional Web site. All payments made on our site by credit card are processed via proven tokenization techniques by CyberSource. Cyb...

2007-03-30 14:14 by rb1
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If you are not satisfied with a product you bought at RobotShop, for whatever reason, it is possible to return it for refund within 30 days of receipt (or 90 days for an exchange for another product o...

2007-03-30 14:13 by rb1
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Canada : All prices on http://www.robotshop.com/ca are in Canadian currency ($CAD) U.S.A. and International: All prices on http://www.robotshop.com are in American currency ($USD). Europe: All prices...

2007-03-30 14:09 by rb1
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Credit card : In order to pay by credit card, you will be required to enter your credit card number with the date of expiry once you reach Checkout. We accept Visa and MasterCard. If you would like m...

2007-03-30 14:08 by rb1
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The warranty conditions are those offered by the manufacturers. You may communicate with RobotShop or directly with the manufacturer. RobotShop is a reseller of many products and is not responsible in...

2007-03-30 14:08 by rb1
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RobotShop Inc. does offer discounts for most products with quantity purchases. Discounted prices are indicated on the website and you may order online directly to receive those prices. If you require ...

2007-03-30 14:03 by rb1
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