Putting robotics at your service™


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Need help or support with RobotShop products or the website? RobotShop is here for you. Choose the type of support you need to access the online help and contact us.

RobotShop Technical Support

Sales Support

Consult our support center to:

  • Inquire about your order, shipping status and product availability.
  • Returns, repairs, exchanges and warranty issues.
  • New product suggestions.
  • Request quotes or special orders.
  • Access our growing FAQ.
  • We respond the same day (except weekends).
  • Receive a copy of all communications by email.

Contact Customer Service

Opened Hours

Monday to Friday: 9 AM - 4 PM EST (Eastern Time Zone)

Phone Numbers

1-866-627-3178 Toll-free (in North America)
(Sales Department Only. Technical queries should be directed to the RobotShop Forum)


Fax Number


RobotShop Locations

Canada Location

RobotShop inc.
18005 Lapointe Building 305
Mirabel, Quebec, Canada J7J 0G2
(Closed to the public)

United States  Location

RobotShop inc.
555 VT Route 78 suite 367
Swanton, Vermont, USA, 05488
(Closed to the public)

Europe Location

RobotShop inc.
10 rue Ampere
Gonesse, Île-de-France, France, 95500
(Closed to the public)

Japan Location

RobotShop Japan Co., Ltd.
1-3-4 Higashi-Okinosu,
Tokushima 770-0873 Japan
(Closed to the public)